A business owner answering customers from their phone with tkana

Never lose a customer, or your time

Every message answered, every inquiry followed up, and every opportunity turned into a booking or an order, around the clock.

A cleaning company’s WhatsApp, after hours

السلام عليكم، أبغى تنظيف عميق للشقة بكرة

9:41 PM

ممكن أحد يرد؟

11:26 PM

خلاص، حجزت مع شركة ثانية

7:03 AM
No reply ever came
The same message with tkana
Same message with tkana: replied in seconds with prices and slots
Booked them for 10am tomorrow, sent confirmation, scheduled the crew
Your night summary: 23 after-hours chats, 6 confirmed bookings

Trusted by 500+ businesses across Saudi Arabia and the Gulf

Clean LifeSaudi National GuardAmareAlramzPlayWheelLink ExpertKleos CeramicsLa PasyonClean SpotLegal VisionRizeUp Sports ComplexRiyadh Combat ClubDr. Abeer AlkobaisiEdge AbayaMaqamPaws & SudsMed JordanLuxury ManagementUrban ASCBusiness SquareArab Sculptors ContractingTreasure LandMAC Consultants

Backed by

Meta Business PartnerKACSTGoogle for StartupsThe GarageCODE — Center of Digital EntrepreneurshipT2
The tkana difference

Stop the chaos.
Run your business with confidence.

Without tkana

Slow replies mean customers buying from someone else24
Scattered channels, each needing constant attention9
Repeated questions consuming your day and your team's12
Bookings and orders lost outside working hours5
No clear picture of conversation and sales performance7

With tkana

0:03
Of course! We have 4:30 or 6:00 PM, which works for you?
6 PM is perfect
Your booking is confirmed for today at 6:00 PM, see you then ✓

All your channels in one conversation, answered within seconds around the clock

Customer stories

Real results from businesses like yours

Before

The Clean Spot team spent hours every day answering the same questions on WhatsApp and Instagram, losing bookings every night after closing time.

The switch

In one week they trained their agent on their services and prices and connected their channels, with zero downtime.

Today

The agent replies within seconds around the clock, books, confirms, and reminds, while the team focuses on the actual work instead of the inbox.

«For the first time I wake up to new bookings confirmed while I was asleep. It feels like having an employee who never sleeps»

Saud · Founder, Clean Spot
+13%

more bookings in the first month

Clean Spot
One complete platform

Build your agent

Train your agent in natural language on your services, prices, and tone. Serving customers in minutes, not weeks.

tkana's knowledge base learning 26 items from an inventory file
Add to knowledge base dialog: text or file

Connect your channels

Your channels on one side and your systems on the other, Salla, Foodics, HubSpot and more, with tkana in the middle. One omnichannel experience: your agent knows your customer, their orders, and their history wherever they message you.

تكانة
SallaFoodicsHubSpotPipedrive Your custom system

Every conversation syncs instantly between your channels and your systems, both ways، and we plug into whatever else you run

Observe and optimize

One dashboard showing conversations, bookings, and sales live, and improve your agent from one place.

tkana's daily dashboard: overnight summary, conversations, bookings, and sales
Conversations handled today across sales, bookings, and support
Conversations waiting for the owner to review

Three steps,
and your agent is serving customers.

Build your agent, connect your channels and systems, and watch the results from one dashboard. You can start today and see your first conversation within minutes.

Start free trialView demo

tkana vs Meta AI & auto-replies

Why not just use Meta's AI?

Meta's built-in AI and auto-replies are fine for quick answers. tkana is built to run your business conversations from the first message all the way to bookings and sales.

Meta AI & auto-replies
tkana
Channels
Inside Meta's apps only
All your channels in one place: WhatsApp, your website, Telegram, TikTok, and your own app
Understanding
Canned replies driven by keywords and menus
Understands intent in dialect and answers naturally
Acting on your systems
No access to your systems: no bookings, CRM, or tickets
Actually executes: books appointments, updates customer records, opens tickets
Your company's knowledge
Texts you write and update manually
A knowledge base you manage: products, prices, policies
Human handoff
Manual: you watch the chat and step in yourself
Smart handoff to your team with full context when needed
Routing
One inbox for everyone, no routing
Routes the conversation to the right department based on the conversation intent
Analytics
Basic message counts
An analytics dashboard: conversations, satisfaction, contact reasons, plus business insights and recommendations

See the difference on your own business

Leave your number and we will set up a walkthrough built around your conversations, with no commitment.

tkana's impact on your business

Growth

Raise brand awareness and increase sales

Understanding

Understand your customers and your business at a deeper level

Efficiency

Simplify and speed up daily operations and cut operational effort

1M+

Conversations through tkana

15%+

Increase in sales

93%

Resolved without human help

4.3/5

Average customer satisfaction

For the owner

A business partner in your pocket

While your day runs, your agent runs your conversations, confirms your bookings, and reports back in numbers. Ask it on WhatsApp like you'd ask a partner, and it gets it done before your coffee is finished.

Try now
How many bookings today?
12 bookings, 4 of them new customers, expected revenue SAR 3,400
Remind the ones who haven't confirmed
Done ✓ Sent 3 reminders, I'll let you know as they reply

Control from one place

Connect tkana to your favorite AI assistant

Connect your tkana org to your preferred AI assistant, and run everything from one conversation.

tkanaClaude

and any MCP-compatible assistant

Enterprise-grade security

Your data is secure

Built security-first: your business and customer data stay under your control.

MetaBusiness Partner

Meta Business Partner

tkana is a verified Meta Business Partner. Meta has verified our business and platform compliance, and your channels connect only through official, documented APIs.

Encrypted everywhere

Your data is encrypted in transit and at rest, and every connection runs through secure channels and official APIs.

Your data stays yours

Each business's data is fully isolated, your agent answers only from your business knowledge, and your data is never used to train shared models.

Full permissions & control

You define what your agent can do and when humans step in, and you can revoke any channel or permission at any moment.

For enterprise

A custom solution built around your business

Sales and customer-service teams in large companies have their own requirements. We design the solution with you: integrations, permissions, and rollout, with a dedicated team from day one.

Custom integrations

We connect your agents to your existing systems: CRM, ERP, booking and payment.

Advanced security and permissions

Fine-grained team permissions and access policies that match your internal rules.

Dedicated success team

Guided rollout, team training, and regular performance reviews.

Service-level commitment

Performance and reliability under clear SLAs with priority support.

FAQ

Everything you want to know before you start

How long does it take to set up my agent?

Minutes, not weeks. Upload your files or write your information in natural language: your services, prices, and hours, and your agent learns them and starts serving customers the same day, with no code required.

Does it understand my customers’ dialect?

Yes. tkana agents are built for the Saudi and Gulf market. They understand dialect, formal Arabic, and English, and reply in your business’s own tone: formal, friendly, or brief, however you train it.

What happens if the agent doesn’t know the answer?

It acts smart: it asks the customer a clarifying question, or escalates the conversation to you or your team with a full summary. You decide when humans step in, and no customer is left hanging.

Can I update my agent myself?

Absolutely. You change prices, services, and tone in a normal conversation, like directing an employee. Changes apply instantly with no support tickets and no waiting.

How do I track its performance? And what does it cost?

One dashboard shows conversations, bookings, and sales live, and a daily summary reaches you. The trial starts free with no card, then plans that fit your business size.

Ready to hire your new team?

Start your free trial today, no card, live in minutes

Start free trialView demo